Accenture Hiring For Freshers in Hyderabad Aug 2015
Company Profile :
Accenture Accenture is a global management consulting, technology services and outsourcing company, with 257,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
Job Description:
Provide excellent chat and email support to resolve user problems with their Google accounts Quickly identify and escalate user reported issues to the team lead and cross functional partners, ensuring swift resolution of bugs or emerging problems.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
Follow strict guidelines and procedures
Ability to follow the direction of management and receive coaching and provide customer feedback Ability and willingness to quickly complete large volumes of work with high quality
Extreme low tolerance for errors All other tasks as assigned At least 6 months to 2 years’ experience in a customer service role on Email/Chat channels
Risk Management and Fraud Investigations background an advantage
Demonstrated capacity for critical thinking, analysis and troubleshooting
Attention to detail with the ability to complete a large volume of work quickly and independently
Effective probing and comprehension skills Problem solving skills with customer centric approach Active user of the internet and online applications Excellent written English language communication skills Openness to work flexible hours as required, including night shifts and holidays Experience working collaboratively and proactively in a diverse team environment – Predominantly Voice Interaction support and also through email, chat & remote support. – 24×7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays.
Designation : Service Desk Agent
Qualification : BE, B.Tech, B.Com, BA
Location : Hyderabad
Experience : Freshers
Salary : As per Industry
Last date : 22-08-2015
Skills : Good Communication
Accenture Selection Process:
Aptitude Test
Technical Interview
HR Interview
Document Required (Original and Photocopies):
SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume
Apply mode : Online
Register Below To get Guarentee Refference Must Confirm ur E-mail After Registration
Accenture Accenture is a global management consulting, technology services and outsourcing company, with 257,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
Job Description:
Provide excellent chat and email support to resolve user problems with their Google accounts Quickly identify and escalate user reported issues to the team lead and cross functional partners, ensuring swift resolution of bugs or emerging problems.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
Follow strict guidelines and procedures
Ability to follow the direction of management and receive coaching and provide customer feedback Ability and willingness to quickly complete large volumes of work with high quality
Extreme low tolerance for errors All other tasks as assigned At least 6 months to 2 years’ experience in a customer service role on Email/Chat channels
Risk Management and Fraud Investigations background an advantage
Demonstrated capacity for critical thinking, analysis and troubleshooting
Attention to detail with the ability to complete a large volume of work quickly and independently
Effective probing and comprehension skills Problem solving skills with customer centric approach Active user of the internet and online applications Excellent written English language communication skills Openness to work flexible hours as required, including night shifts and holidays Experience working collaboratively and proactively in a diverse team environment – Predominantly Voice Interaction support and also through email, chat & remote support. – 24×7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays.
Designation : Service Desk Agent
Qualification : BE, B.Tech, B.Com, BA
Location : Hyderabad
Experience : Freshers
Salary : As per Industry
Last date : 22-08-2015
Skills : Good Communication
Accenture Selection Process:
Aptitude Test
Technical Interview
HR Interview
Document Required (Original and Photocopies):
SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume
Apply mode : Online
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| IF U R +2 EXP CLICK HERE TO APPLY |
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